09:00 Welcome and opening of the NSQH Conference
Room: Europaea

• CEO Matti Bergendahl, HUS Helsinki University Hospital
• Dr Sanna-Maria Kivivuori, Senior Ministerial Adviser, Ministry of Social Affairs and Health, National Patient Safety Officer, Finland; Vice Chair of the NSQH Board, Member of Nordic Patient Safety Steering Group; Board Chair, Finnish Society for Patient and Client Safety

• Chief Researcher Liina-Kaisa Tynkkynen, Finnish Institute for Health and Welfare THL (Finland)

10:00 Coffee break and Poster Exhibition

13:00 Parallel session 1 - Using AI in quality and safety for social and health care
Room: Europaea

Moderators:
Chief Medical Officer Antti-Jussi Ämmälä, Terveystalo, Finland; Vice Chair, Finnish Society for Patient and Client Safety
&
Professor Emeritus Henning Boje Andersen, Technical University of Denmark / DTU, Chairman of the NSQH Board

1. Invited lecture: Enni Sanmark, HUS Helsinki University Hospital
2. Jonna-Carita Kanninen: From cost to prevention: Developing an AI-assisted tool for medication risk identification in emergency patients’
3. Fatma Al Jabri: Video pattern recognition for inpatient fall prevention in Finnish care settings
4. Mark Krasnik: The use of AI in the processing of large amounts of health data

13:00 Parallel session 2 - Educational innovations in quality and patient safety
Room: Nautica

Moderators:
Professor Kristiina Patja, University of Helsinki

1. Invited lecture, Kristiina Patja, University of Helsinki
2. Saara Ketola: Patient safety orientation in Finnish Wellbeing Services Counties: Implementation, practices and development needs
3. Daniel Adrian Lungu: Educational innovation as a strategic workforce intervention: revising prehospital critical care education in Norway
4. Sanna-Maria Kivivuori: Medical specialist training needs in Finland: category-sensitive governance rather than uniform mandates
5. Sissel Eikeland Husebø: Use of video recordings in practical skills learning in nursing education: An integrative review
6.  Karina Aase: Supporting reflective practice in the stroke patient trajectory

13:00 Parallel session 3 – Other client safety issues
Room: Press room

Moderators:
Professor Tuija Ikonen, University of Turku, director, Finnish Centre for Client and Patient Safety
&
Professor Kiku Pukk Härenstam, Systems Safety in Health Care, Senior Consultant Pediatric Emergency Department, Medical Director Pediatric Centre for Advanced Medical Simulation and Training, Karolinska Institute and Karolinska University

1. Maria Salo: Adverse incidents in labor and postpartum units are related to care and monitoring, and communication
2. Malin Knutsen Glette: Factors supporting resilience among healthcare professionals and informal caregivers in elderly care.  A systematic review
3. Catherine Burgess: Diagnosed but not treated: ADHD medication at the private–public boundary
4. Marjo Tienari: Measuring patient safety competence of nurses and the Nordic perspective
5. Zak Allal: Verification of externally falsifiable claims in psychosis: A patient-safety vulnerability in Nordic involuntary psychiatric care

15:00  Keynote lecture: Inequitably Harmed: the human impact of Inequity and Epistemic Injustice in Patient Safety
Room: Europaea

15:50-16:30 Oral presentations 1
Room: Europaea

Moderator:
Chief Administrative Medical Officer Veli-Matti Ulander, HUS Helsinki University Hospital; Chairman of NSQH 2026 Local Organizing Committee

1. Eija Kivekäs: Visualizing safety hazards using the Bowtie method
2. Heli Kumpulainen: Workflow and Information System-Related Patient Safety Incidents: A Retrospective Analysis
3. Paula Järvisalo: Managing ethical incidents in healthcare - qualitative approach
4. Karina Aase: What is a patient pathway – and how can it be described?

15:50-16:30 Oral presentations 2
Room: Nautica

Moderator:
Specialist in Internal Medicine, Senior Scientist Ellen Catharina Tveter Deilkås, Akershus University Hospital, Health Services Research Unit; Senior Advisor, Department for Patient Safety, Norwegian Directorate of Health

1. Ville Valkonen: The Financial and Workforce Impact of Medication Errors in the Finnish public healthcare system
2. Jaakko Mustakallio: Unit Dose dispensing combined to CLMA-process in Oulu University Hospital
3. Tiina Koskenkorva: Structured practices for systematic learning from medication safety incidents reported by community pharmacies in Finland

17:00- 18:30 Reception of City of Helsinki separate registration required
Helsinki City Hall (Pohjoisesplanadi 11-13, 00170 Helsinki)

09:00 Keynote lecture: Digital for Quality of Care: The six lens framework
Room: Europaea

Moderators:
Kaisa Halinen, Chief Physician (Quality and Patient Safety), Hospital Services, Wellbeing Services County of Vantaa and Kerava

• Assistant Professor Henrique Martins, Faculty of Health Sciences, Universidade da Beira Interior / ISCTE-IUL (Portugal)

Moderators:
Kaisa Halinen, Chief Physician (Quality and Patient Safety), Hospital Services, Wellbeing Services County of Vantaa and Kerava
&
Annamaija Sutela, Chief Development Physician, Helsinki City Hospital

1. Henning Boje Andersen: A Chatbot to Reduce Social Isolation and Cognitive Decline among Older Adults
2. Aapo Liukko: From the ambulance stretcher to the emergency department bed
3. Sanna-Maria Kivivuori: Impact of COVID 19 on medical imaging professionals in the Nordic countries

10:00 Coffee break and poster exhibition

10:30 Parallel session 4 - Advancing Medication Safety in Nordic Countries: Current Research and Development Projects
Room: Europaea

Moderators:

Associate Professor of medication safety and effectiveness Anna-Riia Holmström, University of Helsinki; Finnish Society for Patient and Client Safety Associate
&
Professor Kiku Pukk Härenstam, Systems Safety in Health Care; Senior Consultant Pediatric Emergency Department, Medical Director Pediatric Centre for Advanced Medical Simulation and Training, Karolinska Institute and Karolinska University Hospital

1. Mark Krasnik: Patient identification during medication administration
2. Annika Kiiski: Administration Errors, Contributing Factors and Safeguards in Family Caregiving of Older Adults
3. Terhi Toivo: Use of high-risk medicines among older home care clients: A retrospective cross-sectional study
4. Siv Gyda Aanes: Classification of Immunotherapy related adverse events in cancer patients – how capture consequences for patients?
5. Kaisa Mäkinen: Medication safety self-assessment in hospital wards within a regional health services system
6. Taina Östman: Prescribing errors reported by Finnish community pharmacists through a nationwide online safety incident reporting system

10:30 Parallel session 5 - Patient generated health data
Room: Nautica

Moderators:
Professor of customer and patient safety Hanna Kuusisto, University of Eastern Finland
&
Deputy Head of Care and Rehabilitation Anne Mette Falstie-Jensen, Aarhus Municipality, Team Triage / Toftegaarden, Health and care

1. Jenna Helsto: Leveraging structured patient data to improve population health and care effectiveness
2. Marjo Hyvärinen: Key elements and patient‑generated health data as part of a digital care pathway
3. Virpi Jylhä: Patient-generated health data supporting patient safety
4. Emilie Sigvardt: From Hospital to Home with Continuous Wireless Monitoring of Vital Signs: An Observational Study
5. Milla Rosenlund: Patients’ and professionals’ perspectives on decision-making in epilepsy care
6. Annika Takala: Medical device-related patient safety incidents reported by healthcare professionals

10:30 Workshop 1: Can we broaden decision-making to support resilience? A simulation tool under development for hospital managers
Room: Press room

13:00 Parallel session 6 - Multiprofessioal collaboration in patient and client safety
Room: Europaea

Moderators:
Professor Maritta Välimäki, Hong Kong Metropolitan University, Hong Kong and University of Turku, Finland
&
Specialist in Internal Medicine Ellen Catharina Tveter Deilkås; Senior Scientist, Health Services Research Unit, Akershus University Hospital; Senior advisor, Department for Patient Safety, Norwegian Directorate of Health

1. Invited lecture: Multiprofessional collaboration in patient and client safety, Maritta Välimäki, Hong Kong Metropolitan University and University of Turku
2. Hanne Narbuvold: Adverse events and global trigger tool in Norway – status and the future
3. Hanna-Leena Melender: Patient education on hand hygiene and staff's use of non-sterile clinical gloves reported by patients
4. Daniel Adrian Lungu: Wellbeing and burnout profiles among elderly care workers: a seven-country cluster analysis
5. Fatma Al Jabri: Fall TIPS and patient safety: evaluating fall prevention and costs in Finnish care

13:00 Parallel session 7 - Education in patient safety
Room: Nautica

Moderators:
Attending Physician Morag Tolvi, HUS Helsinki University Hospital; Patient Safety Physician, Patient Insurance Centre; Researcher, University of Helsinki

1. Morag Tolvi: Joint review of patient injuries – otorhinolaryngologists’ experience at a tertiary-level clinic
2. Helena Walfridsson: A novel patient safety education program for health care top management
3. Saara Ketola: Integration of patient safety into educational curricula and continuing training - comparison of competency models Coxa Hospital For Joint Replacement Surgery
4. Birte Fagerdal: The Support4Resilience toolbox – for leaders improving mental wellbeing and organisational resilience in elderly care

13:00 Workshop 2: Resilience and mental wellbeing in health care – Understanding concepts and costs, and removing confusion
Room: Press room

Moderators:

Associate Professor Malin Knutsen Glette, Western Norway University of Applied Sciences, Bergen
&
Associate Professor Daniel Lungu, University of Stavanger, Faculty of Health Science, SHARE Centre for Resilience in Healthcare

15:00  Keynote lecture: Digital health literacy and citizen engagement
Room: Europaea