Terms of payment

For group bookings the full stay is paid in advance. Bookings, for which the reservation fee has not been paid by the due date of the invoice issued by Confedent International, will be automatically cancelled.

• After the client has confirmed the reservation, a first payment of 50% of the total reservation value will be invoiced. 
• The remainder of the total value of the reservation must be paid by 7 August 2019
• The supplier reserves the right to re-sell rooms for which deposit payments have not been received by due date.
• All payments must be made by bank transfer. All banking charges shall be the responsibility of the client and all agreed sums are to be remitted to the supplier's bank account in full.

Cancellation and refund policy

Please note the following booking and cancellation policy, which applies to all group bookings, including changing room nights:

In the event of non-arrival/no show, the hotel will automatically release the reservation. The full reservation stay will be charged.

Early departure fee: Guests will be charged in full for checking out prior to the departure date confirmed.

All refunds will be processed following the conference and will be paid in EUR. Participants unable to attend may transfer their booking to another person.

Cancellations and modifications to your booking must be communicated to Confedent International in writing to the following address: confedent.eaie19@confedent.fi.